Email Reply Templates
I write custom email templates for your most common customer questions - pricing, scheduling, policies, whatever you answer repeatedly. You get ready-to-use replies that match your voice and keep your team consistent.
Examples
Pricing inquiry template
Subject: Pricing for your project
Short: Thanks for reaching out. If you can share the service you need and your address, I can send a quick estimate today.
Long: Thanks for the note. Pricing depends on scope and timeline. If you can send the service you need, your address, and a few preferred dates, I'll reply with an estimate and next steps.
Appointment reschedule template
Subject: Rescheduling your appointment
Short: No problem. I can move you to next Tuesday or Thursday. Let me know what works and I'll confirm.
Long: Totally fine to reschedule. I have openings Tuesday morning or Thursday afternoon next week. Reply with your preferred time and I'll send the updated confirmation.
Service area template
Subject: Service area coverage
Short: Yes, we serve most of Baltimore and the surrounding counties. Share your zip code and I'll confirm.
Long: We cover Baltimore City plus most of Baltimore, Howard, and Anne Arundel counties. If you send your address or zip code, I'll confirm availability and next steps.
Follow-up template
Subject: Following up on your request
Short: Just checking in on the details I sent. If you want to move forward, reply with your preferred date.
Long: I wanted to follow up on the estimate and timeline I sent earlier. If you have any questions or want to book a date, reply here and I'll take care of it.
What's included
15-20 templates covering your most common questions.
Short and long variants for each scenario.
Subject line suggestions.
Installation guide for Gmail/Outlook/your email system.
Process
You send me your 10-15 most common customer questions. I write templates in your voice and send you everything within a week. Then we do a quick call to make sure you can use them.
Pricing
$75 flat
Email benr@getsupportra.com to get started.
Ready to start?
Email benr@getsupportra.com and tell me what your team answers repeatedly. I'll reply within a day.