Done-for-you reply systems · Local businesses

You do the work.
Supportra answers the inbox.

Pet sitters, groomers, cleaners, barbers, photographers: you answer the same five questions all day. I write your replies, set up an assistant that sounds exactly like you, and put it all in an app on your phone. Live in under a week.

Free sample first. Pay only when you're happy. No card, no contract, no tech skills needed.

Free sample before you pay anything
Set up for you in under a week
Pay after you're happy, or don't pay
The daily grind

Every message you retype is time you're not getting paid for.

Pricing. Availability. "Do you cover my area?" The questions never change, but every single one pulls you off the job to type the same answer again.

Slow replies lose the job

Customers message three businesses at once. The first real answer usually wins. If you're mid-job and reply at 9pm, they've already booked someone else.

Same questions, forever

Most of your inbox is variations on the same handful of questions, and each one still deserves a fast, friendly, accurate answer with your prices and policies in it.

Typed fresh = inconsistent

Written from scratch every time, replies drift: different tone, missing details, forgotten policies. Customers notice, and so does your booking rate.

What you get

One complete reply system, built around your business.

Not software you have to figure out. I build all three pieces for you, in your voice, with your real prices and policies.

01 · TEMPLATES

Your reply library

Ready-to-send answers for every question you're tired of typing, in short and long versions, with subject lines. Saved right into Gmail so replies take one click.

Pricing question · ready to send"Thanks for reaching out! For a standard clean of a 3-bed home we're usually $140 to $170. Share your address and a couple of dates and I'll confirm an exact quote today."
02 · ASSISTANT

An assistant in your voice

A private assistant set up around your services, prices, and how you actually talk. Paste any customer message, get a polished draft that asks for whatever's missing. You review, you send.

How it feelsCustomer: "Do you have anything next week?"
Draft: "Yes, Tuesday afternoon or Thursday morning are open. Tell me which works and I'll lock it in."
03 · FAQ PAGE

Instant-answer FAQ page

A clean, searchable answers page for your website (or a standalone link for your Instagram bio and Google profile) so routine questions get answered before they ever hit your inbox.

Example"Do you offer same-week appointments?" → "Yes, when availability allows. Send two or three times that work and we'll confirm within a few hours."
The Supportra app

Your whole reply system, as an app on your phone.

Every setup comes with the Supportra app, installed on your phone and your team's phones. No app store, no accounts to manage. It's where your replies live.

  • Tap a reply, fill in the name and price, copy, send. Ten seconds.
  • Paste any customer message and it finds your best saved answer.
  • Works in email, text, Instagram, Facebook, anywhere you paste.
  • One link puts your whole library on a new team member's phone.
Try it yourself

See a draft appear in seconds.

A small taste of the assistant you get. Pick your business type, click a question, and watch the draft appear.

Click a question above and your draft will appear here…

This demo only knows three questions per business, with made-up prices. Your real setup knows every question you get, answers in your voice, and uses your actual prices and policies.

How it works

From "tired of my inbox" to live in under a week.

1

Free sample

Tell me your three most annoying repeat questions. Within 48 hours I send back three ready-to-send replies written in your voice. Free, no strings.

2

Quick intake

If you like them, we do a 15-minute call or a short form: your prices, policies, hours, and a few of your past replies so I can learn your tone.

3

I build everything

Full template library, your personal assistant, and your FAQ page. Written, configured, and installed with simple guides (I'll walk you through it).

4

Pay if you're happy

You use it on real messages first. If it saves you time, you pay. If it doesn't, you don't, and you keep the templates either way.

Pricing

Simple, honest, and priced for small businesses.

Founding-client pricing while I build my first testimonials. Lock it in now and it never goes up on you. Once the 10 founding spots fill, Complete Setup goes to $149 for everyone after.

Free Sample

See the quality before you spend a cent.

$0

48-hour turnaround

  • 3 ready-to-send replies for your business
  • Written in your voice, your prices
  • Free version of the Supportra app
  • Yours to keep, no strings
  • No card, no call required
Get my free sample

Business+

For teams that want it fully handled.

$199 one-time

Includes 3 months of Team Care, then $29/mo (optional)

  • Everything in Complete Setup
  • App installed for your whole team
  • Monthly refresh of replies and prices
  • Seasonal and campaign replies
  • Same-day rush setup included
  • Priority same-day support
Talk to Benjamin

Every setup includes the Care Plan: I update your replies, assistant, and app whenever your business changes. First month free, then $15/mo ($29/mo for teams). Cancel anytime.

The no-risk promise: you don't pay until the system is built, delivered, and you've used it on real customer messages. If it doesn't save you time, you owe nothing and keep the templates. And if you send another business my way, you both get $20 off. That's the whole deal.

BR

Benjamin Rone

Founder, Supportra

  • 📍 Baltimore, Maryland
  • 💬 Works with every client directly
  • 🎾 Competitive tennis player
Why I built this

Small businesses shouldn't lose customers to slow replies.

I'm Benjamin. I play competitive tennis, and the thing tennis teaches you is that matches aren't won with one big shot. They're won by showing up for every single point. Running a small business is the same grind, and I kept seeing sharp owners lose bookings for one dumb reason: they were too busy doing the actual work to answer messages fast.

So I build the fix, personally, for one business at a time. No software to learn, no robot voice, no contracts. You get replies that sound like you, go out in minutes, and win the booking. And because I'm early and building my reputation, you see the work free before you ever pay me.

Common questions

Everything you'd want to know first.

What exactly is the free sample?
You send me the three questions you answer most (takes two minutes with the form below). Within 48 hours I email you three polished, ready-to-send replies written in your voice with your details. They're yours to keep whether or not we work together.
Why is it only $79? What's the catch?
No catch. It's founding-client pricing: Supportra is new and I'm building my first ten testimonials, so early clients get the full setup at half the normal rate, locked in for life. Once I have the case studies, the price goes up for new clients (not for you).
Do I need any technical skills?
None. I build everything and install it with you on a short call. If you can send an email, you can use all of it.
Will the replies sound like me, or like a robot?
Like you. I read your past messages and write everything in your tone. A generic auto-reply loses customers. A fast, personal one wins them. You also review every draft before it sends; nothing goes out without you.
Why not just write these myself?
You could, and plenty of owners try. It usually means evenings spent writing, second-guessing the wording, and redoing everything when prices change. I do it once, properly, in your voice, and keep it current, for less than most businesses charge for a single service call.
What kinds of businesses is this for?
Any local business that answers the same customer questions repeatedly: pet sitters, dog walkers, groomers, cleaners, barbers, salons, photographers, handymen, notaries, tutors, and more. If you retype the same answers every week, it's for you.
Is there really an app?
Yes. Supportra installs on your phone straight from the browser (no app store needed) and holds your whole reply library. Tap a reply, fill in the name and price, copy, and paste it anywhere: email, text, Instagram. You can try the free version right now at getsupportra.com/app. Paid setups unlock the full app for you and your team.
What's the monthly Care Plan for?
Your first month comes free with setup. Prices change, services get added, holidays come around. On the Care Plan ($15/mo, or $29/mo for teams on Business+) I keep your templates, assistant, FAQ, and app current so you never have to think about it. Cancel anytime.
Get started free

Tell me your 3 most annoying questions.

That's it. Within 48 hours you'll have three ready-to-send replies, written for your business, free. If you love them, we'll build the rest.

Prefer email? Write me directly at benrone28@gmail.com. I answer everything myself, usually same day.

✅ Got it! Check your inbox: your three free replies will be there within 48 hours. (I usually beat that.)